FAQs

Welcome to Liam's Marketplace! We understand that making a purchase online can sometimes raise questions or concerns. That's why we've compiled a list of frequently asked questions (FAQ) to address some of the common queries our clients have before purchasing. If you can't find the answer you're looking for, please don't hesitate to reach out to our friendly team at support@shopLiam.com com We're here to provide you with the assistance and information you need to make your shopping experience with us as smooth and enjoyable as possible.
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Returns Policy

A: Our return policy allows for returns within 15 days of the delivery date for a full refund or exchange, provided the items are in their original condition, unused, and with all original packaging and accessories.

A: To initiate a return, please contact our customer service team through the contact information provided on our website to obtain a return authorization number. Once you have the return authorization number, pack the item securely and include any associated accessories or documentation.

A: The customer is responsible for return shipping costs unless the return is due to a defect or error on the part of Liam’s Marketplace. For defective products or errors in your order, we will provide a prepaid shipping label.

A: Refunds will be issued to the original method of payment within a certain number of days after we receive and inspect the returned item.

A: Yes, some items may not be eligible for returns, such as perishable goods, custom-made products, or personal hygiene items. Additionally, sale items or clearance items may be final sale and not eligible for return.

A: Yes, if you need to exchange an item for the same product in a different size or color, you can follow the return process to return the original item and then place a new order for the replacement product.

A: If you have any questions about returning an item or need assistance with a return, please contact our customer service team. You can find our contact information on our website.

Shipping Policy

Products can be returned within 15 days of the delivery date for a full refund or exchange.

Items must be returned in their original condition, unused, and with all original packaging and accessories. Used, altered, or damaged products will not be eligible for return.

The customer is responsible for return shipping costs unless the return is due to a defect or error on the part of Liam’s Marketplace. In such cases, a prepaid shipping label will be provided.

Once the returned item is received and inspected, refunds will be issued to the original method of payment within a certain number of days.

Yes, some items may not be eligible for returns, such as perishable goods, custom-made products, or personal hygiene items. Sale items or clearance items may also be final sale and not eligible for return.

Yes, if you need to exchange an item for the same product in a different size or color, follow the return process to return the original item and place a new order for the replacement product.

If you have any questions about returning an item or need assistance with a return, you can contact the customer service team for help.

Terms And Condition

Liam’s Marketplace is an online platform accessible through Shopify where users can buy and sell products.

The content, including design, data, graphics, and products, are either owned by Liam’s Marketplace or licensed to them and are protected by intellectual property laws.

Yes, users are required to register for an account to access certain features of the website.

Users are responsible for maintaining the confidentiality of their account information, including their password.

Liam’s Marketplace facilitates the sale of products between buyers and sellers, but they are not directly involved in the transaction.

The return and refund policies are clearly stated on the website, and users are encouraged to review them before making a purchase.

Personal information is collected and used according to the privacy policy, which is available on the website.

Yes, Liam’s Marketplace reserves the right to modify the terms and conditions at any time, with such modifications being effective immediately upon posting.

The terms and conditions are governed by the laws of the jurisdiction in which Liam’s Marketplace operates.

For any questions or concerns regarding the terms and conditions, users can contact Liam’s Marketplace through the contact information provided on the website.

Unable to find satisfactory answers ? Contact Support